OUR HAPPY CLIENTS - PATIENT REVIEWS

Harrison-Jones
Harrison-Jones
Patient

Came from the Cariboo to downtown Vancouver, not a city person but my experience was relaxing and easy-going the office is immaculate and bright The doctor and her assistant are top-shelf. Made me feel special and was very good at making a first-time experience well worth it. I will definitely be going back. Even if it is a six-hour drive. Well worth it.

Angelica F.
Angelica F.
Patient

I have been to a few clinics in Vancouver but Sparrow (Dr. Zhai) is the best! She spent time explaining the different procedures we could do to accomplish the desired results I was looking for from such an educational standpoint. She delivered exactly what I asked for and didn’t try to sell me on anything. Such a genuine person and you can tell Dr. Zhai truly enjoys what she does!

JR
JR
Patient

Dr. Van Dewark is a great doctor. Throughout my time at the clinic, I felt like I was in good hands. Results were natural and just what I wanted. In Vancouver, I have visited several skin clinics. There is no other place in town that is as professional, friendly, and unhurried as Sparrow MD. I highly recommend them! 

Anne S.
Anne S.
Patient

2 Doctors are both Great!!!! I came here for my first Botox and filler treatment and have been coming back regularly. I didn't want to look fake or obvious, just wanted to look how I used to look 5 years ago.

The male doctor Dr.V is honest, straightforward forward, and efficient. Very natural result, I look so much younger and more refreshed than before.

Dr. Zhai, who did my first treatment, explained every step along the way. Her needle pokes were very, very gentle. She's never rushed, she'll go little by little to make the perfect jawline. She's an ARTIST! The clinic is very clean and bright and Sofia was very friendly. Highly recommended!!

Le M.
Le M.

I’m so pleased my friend recommended Sparrow MD. I learned so much from Dr. Jacqueline Zhai and have already noticed improvements in my skin from some simple suggestions. She recommended a Fire and Ice glycolic peel with Kayo - which included a neck massage and was fabulous! They are very knowledgeable, yet still approachable and friendly. Dr. Zhai is treating me daughter for acne, and her skin has improved drastically in just a few months. The staff make my daughter feel very comfortable. Initially we were worried about appointments during Covid-19, but the office is spotless and they have thought of everything. We felt safe and have been back repeatedly. Great find!

Scott W.
Scott W.
Patient

The staff is very professional. The clinic is relaxing and nice. The doctor is amazing. Doesn't gouge you, very knowledgeable. Things turned out exactly how it was explained. Couldn't be more happy. I will be back. Won't be going anywhere else.

Rong L.
Rong L.
Patient

Sparrow MD is a great place! It's spotless clean, and the staff are very friendly.  They make good recommendations about skin care. I only use medical skin care products for my skin. The doctors are knowledgeable and care about the patients. I have been treated here for a few treatments. I am always pleased by the result. Thank you!

Damaris C.
Damaris C.
Patient

I had such an amazing experience at Sparrow MD. The staff is very welcoming and provides complementary water bottles. I see Dr. Jacqueline Zhai for non-surgical treatments and she has a way of making me feel comfortable throughout the whole process. She is knowledgeable and answers any of my concerns. Would greatly recommend friends, family, or anyone to this clinic.

Phyllis H.
Phyllis H.
Patient

I’m so pleased with my recent treatment of the Fire and Ice glycolic peel. It really perked up my skin leaving it smoother and with a nice glow. I can definitely see the difference. It’s a beautiful clinic, elegant and spotless . It was a lovely experience from the start I felt I was in very good hands . Dr Jacqueline is very warm, caring, and extremely knowledgeable. I appreciated Kayo's expertise in administering the treatment. I will definitely be going back for more services. Highly recommend

Elyse Y.
Elyse Y.
Patient

I gladly recommend this clinic to my friends and family without any hesitation. I went to see Kayo for both chemical peel and microneedling. Kayo is very nice and professional. Chemical peel improves my skin texture and tone. Microneedling boosts my skin collagen, helps to tighten and lift skin. My skin was a little red after the treatment but after a couple hours it was okay. Don’t worry. It doesn’t hurt! My skin is now beautiful and smooth, definitely way better than before! The clinic is clean, beautiful and modern. The staff here is very pleasant. I must say I could not be more happier! I can't wait for my next appointment 🙂

Jennifer S.
Jennifer S.
Patient

I would highly recommend Sparrow MD for Botox and filler. Dr. Jacqueline Zhai is very knowledgeable and has a great eye for detail and perfection. The clinic is very welcoming and in my experience is the best for nonsurgical procedures to make you feel and look your best! I would recommend to my friends and family for a fabulous experience.

Chelsea B.
Chelsea B.
Patient

I am so glad I found Dr.Zhai. She is so knowledgeable and you can tell she really cares about her patients and isn’t just in it for the money. She always takes the time to listen to my concerns and goes above and beyond for me. My face is finally clear after 10 plus years of suffering from cystic acne. There is no one I trust more to help me look and feel my best. I highly recommend her to anyone looking for a little help in the fight against wrinkles or underlying skin conditions.

Julia M.
Julia M.
Patient

I highly recommend Dr.Zhai. I've been to some of the top injectors in BC, and Dr. Zhai is by far the most gentle and the least amount of pain I've ever experienced. I did the four-point lift with her and I look so much younger. She has an amazing eye for detail and is definitely amazing at what she does. 

Sofia R.
Sofia R.
Patient

I’ve been seeing Dr. Zhai for quite some time now, and it’s always a pleasure to see her. She is very knowledgeable; she explains my concerns thoroughly. She has a pretty good idea of what I consider beautiful and fulfills my needs/wants without going overboard. I appreciate Dr. Zhai for taking her time with me and also for being a perfectionist! Plus, she is extremely gentle! And Kayo, the aesthetician, is very gentle and soft with her hands. Dr. V has also done a number of injections to my partner's scalp, and he is an efficient injector. He is always on top of his game! I highly recommend this clinic to anyone looking to enhance their lovely features!

Ann C.
Ann C.

Dr. Zhai has a wonderful personality and is very attentive to one's needs. Honesty is important to me and she will lead you to the best treatment that you require. Staff is very pleasant and always there with a smile

Nicole F.
Nicole F.

I’ve been coming to Dr. Zhai now for some time for filler in my lips and Botox on my forehead. She has made each experience super positive and pain free. Dr. Zhai has enhanced these areas back to what they use to look like and even better! She’s very knowledgeable and such a genuine lady. I’ve also seen Kayo for a Fire and Ice facial which was a real treat. I highly recommend this place!

Emma M.
Emma M.

Dr. Zhai is an amazing injector! I have seen her for Botox with fantastic results - I looked very natural and refreshed which is exactly what I wanted. She took the time to listen to me and explain the procedure in detail and made me feel very comfortable. I have highly recommended Dr. Zhai to all of my family and friends and I can't wait to return for more treatments!

Annia B.
Annia B.

Lovely new clinic, very friendly Doctor and staff. Highly recommended!

Baljinder M
Baljinder M

Dr. Zhai is very kind and honest. I go see her for my regular Botox treatments and some facial fillers. She is an artist! You can tell she’s extraordinarily talented and very attentive to detail. I absolutely love my results. I feel like it’s a very significant change but at the same time subtle and natural that nobody would know. I always leave feeling so much more confident and I know I am well taken care of.

She’s also the gentlest injector I have ever gone to. I just adore her personality! She has this warmth about her and is not at all pushy. Recently she’s also worked on my acne from all the mask wearing. I cannot thank her enough for it. I have recommended my friends to go see her and they only say wonderful things. Thank you Dr. Zhai for taking such good care of us!!

Y
Y

I went to get microneedling work done. Kayo, the person who did the microneedling was awesome! Everyone there was very nice and cordial, and Kayo was very knowledgeable, and since it was my first time with microneedling, was very informative and gave me more than enough information on what she was going to do. I definitely will be going again.

Olivia
Olivia
Patient

Best staff, best doctor, reasonable prices. I wouldn't recommend going anywhere else! 

Chrissy
Chrissy
Patient

I’ve been seeing Dr. Zhai for over a year now and couldn’t be happier with the results I consistently see with her. She is so kind, knowledgeable and highly skilled. She makes me feel at ease at every appointment and I'm always surprised at how pain free her treatments are! She really is an artist who always produces beautiful natural results that are suited for your features and face. Thank you for always going above and beyond for your patients Dr. Zhai!

Momo
Momo
Patient

I had a great experience in Sparrow MD. The clinic is so clean and relaxing. ​Dr Jacqueline is so kind and warm, all staff are so nice. I got Bella MD by Kayo. My skin is so smooth and feel so gooood!!
Thank you so much!
I highly recommend.

Harjit
Harjit
Patient

I had such a great experience at Sparrow MD. The staff were so lovely and kind! I got the fire and ice peel and it left my skin glowing!!!

R Zh
R Zh
Patient

Dr. Zhai is very knowledgeable, personable and patient. She listened to my concerns and the "natural" aesthetic look I hope to achieve. Dr. Zhai is highly skilled and she did a fantastic job overall. I also appreciate the fact that she did not try to upsell me on more botox/filler units or other treatments/products. I have been getting cosmetic injections for 8 years at different clinics/dermatologists. Before Dr. Zhai, I was never 100% satisfied because I have high standards for the injector and the results. I cannot recommend Dr. Zhai and the Sparrow MD team enough. The clinic is modern and elegant. The staff members are also nice and professional.

E.O.
E.O.
Patient

Dr. Jacqueline Zhai is a wealth of knowledge and overall just very sweet, attentive and caring. I came to Sparrow MD after a botched laser treatment hoping to get medical recommendations on best ways to treat post inflammatory hyperpigmentation. Dr. Zhai takes her time to answer all questions and helped outline a treatment protocol. She was also very reassuring and was helpful at reminding me of both my short term and long term goals/outcome. Today was my second visit... kinda like a check in, to see how I'm coming along. Also, the staff here are all so lovely at every visit. I am very happy that I'm in good hands. Thank you!

Harrison-Jones
Harrison-Jones
Patient

Came from the Cariboo to downtown Vancouver, not a city person but my experience was relaxing and easy-going the office is immaculate and bright The doctor and her assistant are top-shelf. Made me feel special and was very good at making a first-time experience well worth it. I will definitely be going back. Even if it is a six-hour drive. Well worth it.

Angelica F.
Angelica F.
Patient

I have been to a few clinics in Vancouver but Sparrow (Dr. Zhai) is the best! She spent time explaining the different procedures we could do to accomplish the desired results I was looking for from such an educational standpoint. She delivered exactly what I asked for and didn’t try to sell me on anything. Such a genuine person and you can tell Dr. Zhai truly enjoys what she does!

JR
JR
Patient

Dr. Van Dewark is a great doctor. Throughout my time at the clinic, I felt like I was in good hands. Results were natural and just what I wanted. In Vancouver, I have visited several skin clinics. There is no other place in town that is as professional, friendly, and unhurried as Sparrow MD. I highly recommend them! 

Anne S.
Anne S.
Patient

2 Doctors are both Great!!!! I came here for my first Botox and filler treatment and have been coming back regularly. I didn't want to look fake or obvious, just wanted to look how I used to look 5 years ago.

The male doctor Dr.V is honest, straightforward forward, and efficient. Very natural result, I look so much younger and more refreshed than before.

Dr. Zhai, who did my first treatment, explained every step along the way. Her needle pokes were very, very gentle. She's never rushed, she'll go little by little to make the perfect jawline. She's an ARTIST! The clinic is very clean and bright and Sofia was very friendly. Highly recommended!!

Le M.
Le M.

I’m so pleased my friend recommended Sparrow MD. I learned so much from Dr. Jacqueline Zhai and have already noticed improvements in my skin from some simple suggestions. She recommended a Fire and Ice glycolic peel with Kayo - which included a neck massage and was fabulous! They are very knowledgeable, yet still approachable and friendly. Dr. Zhai is treating me daughter for acne, and her skin has improved drastically in just a few months. The staff make my daughter feel very comfortable. Initially we were worried about appointments during Covid-19, but the office is spotless and they have thought of everything. We felt safe and have been back repeatedly. Great find!

Scott W.
Scott W.
Patient

The staff is very professional. The clinic is relaxing and nice. The doctor is amazing. Doesn't gouge you, very knowledgeable. Things turned out exactly how it was explained. Couldn't be more happy. I will be back. Won't be going anywhere else.

Rong L.
Rong L.
Patient

Sparrow MD is a great place! It's spotless clean, and the staff are very friendly.  They make good recommendations about skin care. I only use medical skin care products for my skin. The doctors are knowledgeable and care about the patients. I have been treated here for a few treatments. I am always pleased by the result. Thank you!

Damaris C.
Damaris C.
Patient

I had such an amazing experience at Sparrow MD. The staff is very welcoming and provides complementary water bottles. I see Dr. Jacqueline Zhai for non-surgical treatments and she has a way of making me feel comfortable throughout the whole process. She is knowledgeable and answers any of my concerns. Would greatly recommend friends, family, or anyone to this clinic.

Phyllis H.
Phyllis H.
Patient

I’m so pleased with my recent treatment of the Fire and Ice glycolic peel. It really perked up my skin leaving it smoother and with a nice glow. I can definitely see the difference. It’s a beautiful clinic, elegant and spotless . It was a lovely experience from the start I felt I was in very good hands . Dr Jacqueline is very warm, caring, and extremely knowledgeable. I appreciated Kayo's expertise in administering the treatment. I will definitely be going back for more services. Highly recommend

Elyse Y.
Elyse Y.
Patient

I gladly recommend this clinic to my friends and family without any hesitation. I went to see Kayo for both chemical peel and microneedling. Kayo is very nice and professional. Chemical peel improves my skin texture and tone. Microneedling boosts my skin collagen, helps to tighten and lift skin. My skin was a little red after the treatment but after a couple hours it was okay. Don’t worry. It doesn’t hurt! My skin is now beautiful and smooth, definitely way better than before! The clinic is clean, beautiful and modern. The staff here is very pleasant. I must say I could not be more happier! I can't wait for my next appointment 🙂

Jennifer S.
Jennifer S.
Patient

I would highly recommend Sparrow MD for Botox and filler. Dr. Jacqueline Zhai is very knowledgeable and has a great eye for detail and perfection. The clinic is very welcoming and in my experience is the best for nonsurgical procedures to make you feel and look your best! I would recommend to my friends and family for a fabulous experience.

Chelsea B.
Chelsea B.
Patient

I am so glad I found Dr.Zhai. She is so knowledgeable and you can tell she really cares about her patients and isn’t just in it for the money. She always takes the time to listen to my concerns and goes above and beyond for me. My face is finally clear after 10 plus years of suffering from cystic acne. There is no one I trust more to help me look and feel my best. I highly recommend her to anyone looking for a little help in the fight against wrinkles or underlying skin conditions.

Julia M.
Julia M.
Patient

I highly recommend Dr.Zhai. I've been to some of the top injectors in BC, and Dr. Zhai is by far the most gentle and the least amount of pain I've ever experienced. I did the four-point lift with her and I look so much younger. She has an amazing eye for detail and is definitely amazing at what she does. 

Sofia R.
Sofia R.
Patient

I’ve been seeing Dr. Zhai for quite some time now, and it’s always a pleasure to see her. She is very knowledgeable; she explains my concerns thoroughly. She has a pretty good idea of what I consider beautiful and fulfills my needs/wants without going overboard. I appreciate Dr. Zhai for taking her time with me and also for being a perfectionist! Plus, she is extremely gentle! And Kayo, the aesthetician, is very gentle and soft with her hands. Dr. V has also done a number of injections to my partner's scalp, and he is an efficient injector. He is always on top of his game! I highly recommend this clinic to anyone looking to enhance their lovely features!

Ann C.
Ann C.

Dr. Zhai has a wonderful personality and is very attentive to one's needs. Honesty is important to me and she will lead you to the best treatment that you require. Staff is very pleasant and always there with a smile

Nicole F.
Nicole F.

I’ve been coming to Dr. Zhai now for some time for filler in my lips and Botox on my forehead. She has made each experience super positive and pain free. Dr. Zhai has enhanced these areas back to what they use to look like and even better! She’s very knowledgeable and such a genuine lady. I’ve also seen Kayo for a Fire and Ice facial which was a real treat. I highly recommend this place!

Emma M.
Emma M.

Dr. Zhai is an amazing injector! I have seen her for Botox with fantastic results - I looked very natural and refreshed which is exactly what I wanted. She took the time to listen to me and explain the procedure in detail and made me feel very comfortable. I have highly recommended Dr. Zhai to all of my family and friends and I can't wait to return for more treatments!

Annia B.
Annia B.

Lovely new clinic, very friendly Doctor and staff. Highly recommended!

Baljinder M
Baljinder M

Dr. Zhai is very kind and honest. I go see her for my regular Botox treatments and some facial fillers. She is an artist! You can tell she’s extraordinarily talented and very attentive to detail. I absolutely love my results. I feel like it’s a very significant change but at the same time subtle and natural that nobody would know. I always leave feeling so much more confident and I know I am well taken care of.

She’s also the gentlest injector I have ever gone to. I just adore her personality! She has this warmth about her and is not at all pushy. Recently she’s also worked on my acne from all the mask wearing. I cannot thank her enough for it. I have recommended my friends to go see her and they only say wonderful things. Thank you Dr. Zhai for taking such good care of us!!

Y
Y

I went to get microneedling work done. Kayo, the person who did the microneedling was awesome! Everyone there was very nice and cordial, and Kayo was very knowledgeable, and since it was my first time with microneedling, was very informative and gave me more than enough information on what she was going to do. I definitely will be going again.

Olivia
Olivia
Patient

Best staff, best doctor, reasonable prices. I wouldn't recommend going anywhere else! 

Chrissy
Chrissy
Patient

I’ve been seeing Dr. Zhai for over a year now and couldn’t be happier with the results I consistently see with her. She is so kind, knowledgeable and highly skilled. She makes me feel at ease at every appointment and I'm always surprised at how pain free her treatments are! She really is an artist who always produces beautiful natural results that are suited for your features and face. Thank you for always going above and beyond for your patients Dr. Zhai!

Momo
Momo
Patient

I had a great experience in Sparrow MD. The clinic is so clean and relaxing. ​Dr Jacqueline is so kind and warm, all staff are so nice. I got Bella MD by Kayo. My skin is so smooth and feel so gooood!!
Thank you so much!
I highly recommend.

Harjit
Harjit
Patient

I had such a great experience at Sparrow MD. The staff were so lovely and kind! I got the fire and ice peel and it left my skin glowing!!!

R Zh
R Zh
Patient

Dr. Zhai is very knowledgeable, personable and patient. She listened to my concerns and the "natural" aesthetic look I hope to achieve. Dr. Zhai is highly skilled and she did a fantastic job overall. I also appreciate the fact that she did not try to upsell me on more botox/filler units or other treatments/products. I have been getting cosmetic injections for 8 years at different clinics/dermatologists. Before Dr. Zhai, I was never 100% satisfied because I have high standards for the injector and the results. I cannot recommend Dr. Zhai and the Sparrow MD team enough. The clinic is modern and elegant. The staff members are also nice and professional.

E.O.
E.O.
Patient

Dr. Jacqueline Zhai is a wealth of knowledge and overall just very sweet, attentive and caring. I came to Sparrow MD after a botched laser treatment hoping to get medical recommendations on best ways to treat post inflammatory hyperpigmentation. Dr. Zhai takes her time to answer all questions and helped outline a treatment protocol. She was also very reassuring and was helpful at reminding me of both my short term and long term goals/outcome. Today was my second visit... kinda like a check in, to see how I'm coming along. Also, the staff here are all so lovely at every visit. I am very happy that I'm in good hands. Thank you!

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